Shipping information

Delivery Information

We  deliver within four working days upon order confirmation.

 

 

THOUGH WE DELIVER FREE TO MOST PARTS OF COUNTRY, WE CHARGE SOME ADDITIONAL COSTS TO SOME POSTS, PLEASE CHECK BELOW FOR YOUR POST CODE BEFORE PLACING ORDER.

 

Free shipping: 

  

  

AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CH, CM, CO, CR, CT, CV, DA, DE, DG , DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FK, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KA 1-26, KA 29+, KT, KY, L, LA, LD, LE, LL 1-31, LL 32-78, LN 1-3, LN 4, LN 5 -6, LN 7-13, LS, LU, M, ME, MK, ML, N, NE 1-18, NE 19, NE 20-45, NE 46-49, NE 50–64, NE 65-71, NE 80+, NG, NN, NP, NW, OL, OX, PA 1-19, PE 1-19, PE 20-25, PE 26-29, PE 30-38, PL, PO1-29, PR, R, RG, RH, RM, SA, SE, SG, SK, SK, SL, SM, SN, SO, SP, SR, SS, ST,   SW 1, SW 2+, SY 1-2, SY 3+, TA, TD, TF, TN, TQ, TR, TS, TW, UB, W1, W 2+, WA, WC, WD, WF, WN, WR, WS, WV, YO

 

Additional Shipping cost for below postcodes: 

  

1) £15 / Pallet

DD, PH 1-7, PH 14  – 

 

2) £30/ Pallet.

AB 10-25, IV1-3, IV 5, IV 8-10,  PO 30-41, AB 30-56, IV 4, IV 6-7, IV 11-40, IV 52-54, IV 57+  AB 10-25, IV1-3, IV 5, IV 8-10 ,  PO 30-41 

BT 1-21, BT 23, BT 27-29, BT 36-39  

BT 22, BT 24-26, BT 30-35, BT 40+ 

 

3) £50/ Pallet

KW 1-14, PH 8-13, PH 15+  

 

4) £100/ Pallet

HS, IV 41-51, IV 55-56, KA 27-28, KW 15-17, PA 20+, ZE 

 

5) £75/ Pallet

GY, JE, IM

 

6) £25/ Pallet

DUBLIN – BALBRIGGAN, BALLYBOUGHAL, BLACKROCK,  DUN LAOGHAIRE, GARRISTOWN, LUCAN, LUSK, 

MALAHIDE, OLDTOWN, RUSH, SKERRIES, SWORDS 

 

7) £50/ Pallet

ASHBOURNE, ATHY, CURRAGH, DUNBOYNE, DUNSHAUGHLIN, ENFIELD, KELLS, KILDARE, MAYNOOTH, MONASTEREVIN, NAAS, NEWBRIDGE, TRIM  

 

8) £50/ Pallet

Rest of Ireland 

 

Please  ensure someone is available to sign for the delivery, otherwise you  will be liable for a £50 re-delivery charge per pack if the goods are  unable to be left.

 

Unless  agreed otherwise, all deliveries will be made to the kerbside  or the  bottom of the driveway. Alternative methods of delivery are  available  upon request. Deliveries will not be able to be made on grass  or  gravel.

 

Ensure  the delivery area is flat and solid enough to take the weight  of a  pallet truck carrying up to 1 tonne in weight. Please advise Granite Hub  UK of any constraints which may restrict access to your address for   our delivery vehicles.

 

Whilst  we do our utmost to ensure your goods arrive in perfect  condition, it  is important to allow a total of 5% for cuts, wastage and  for a small  number of potential breakages when ordering.

 

We  always check each crate before it is dispatched, if you should  find  any problem with your order or even have any suspicion of damage,   please sign for goods as damaged. We will not be able to arrange   replacements or credit if delivery is not signed for as damaged.

 

You  have 24 hours from the time of delivery in which to report  details of  any damaged or missing items. We’ll be happy to refund value  of any  additional (above 5%) breakage of slabs. Alternatively, we can  provide  replacement of breakage slabs at cost of shipping. Written and   photographic evidence will be required in order for us to follow up  your  requests. All damaged or missing products must be reported within   14 days from delivery.

 

If  you refuse the goods or are unable to accept the goods at the  time, a  re-delivery charge will be made. These charges are set by the  delivery  network.

 

Delivery addresses

 

Granite  HUB UK delivers to all UK mainland addresses. There is, however,  a  minimal additional charge for deliveries within Scotland, Wales, the Channel Isles and Northern/Republic of Ireland.

Please feel free to call 07540435774 for more details.

 

If you have any special requirements please email us at info@granitehub.co.uk or call 07540435774 for a quote.

 

Delivery times

 

Delivery  will normally be made within two working days from dispatch,  and Granite Hub UK’s courier will contact you to arrange a  suitable day  for delivery. We may be able to give an estimated time of  delivery but  this may not be possible for every order. Working days are classified  as Monday to Friday and exclude bank holidays.

 

Returns Policy

 

Orders  may be cancelled within 7 days of receiving delivery. The  product must  be unused and in the original packaging. A full refund will  be  credited, minus our delivery cost and the relevant collection and   restocking charges.

The product must be returned unused and as new, in salable condition, and in the original product packaging.

You will receive a full refund of the amount paid less to cover the original delivery and return charges.

Damages:


Whilst  every effort is made to get the stone to you in perfect condition,  please allow for up to 1 or 2 broken slabs per pack. We will issue a  refund for any amount above 2 broken slabs per pack upon provision of  photos showing the damaged slabs, received within 7 days of receipt of  goods. It is always advisable to allow an additional 5% leeway on the  amount ordered for damages or cuts.

 

Please do not hesitate to call us with any questions you may have on 07540435774.

 

THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Registered office: 27 OLD GLOCESTER STREET, LONDON, WC1N3AX.

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